Thank you for choosing Quick VTU App as your recharge and bills app. This Privacy Policy aims to inform you about how we collect, use, and protect your personal information when you use our App and related services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. If you have any questions or concerns regarding this Privacy Policy, please contact us at [contact email].
By using the Quick VTU App, you consent to the practices described in this Privacy Policy. Please read this Privacy Policy carefully to understand how we collect, use, and protect your personal information.
- INFORMATION WE COLLECT
We collect both personal and non-personal information from you when you use our App. The types of information we collect may include:
1.1 Personal Information:
- Contact Information: When you register an account with Quick VTU, we collect your name, email address, phone number, and billing address.
- Payment Information: If you make purchases through our App, we collect payment-related information, such as credit card details, billing address, and transaction history. Please note that we do not store your payment card details on our servers. We use a secure third-party payment processor to handle all payment transactions.
- Usage Information: We may collect information about your interactions with the App, such as the features you use, the frequency and duration of your usage, and any errors or crashes you experience. This information helps us improve the App and provide a better user experience.
1.2 Non-Personal Information:
- Device Information: We collect information about the device you use to access the App, including the device model, operating system version, unique device identifiers, and mobile network information.
- Log Data: When you use our App, our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and the date and time of your visit. We use this information to analyze trends, administer the App, track users' movements, and gather demographic information for aggregate use.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your preferences, customize your experience, and analyze usage patterns. You can manage your cookie preferences through your browser settings.
- HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including but not limited to:
2.1 Providing and Improving the App:
- To create and manage your account.
- To process your transactions and provide the services you request, such as recharging mobile airtime, paying bills, or purchasing digital products.
- To communicate with you and respond to your inquiries or customer service requests.
- To personalize your experience, tailor content and offers to your interests, and provide relevant recommendations.
- To understand how you use the App, identify areas for improvement, and develop new features and functionalities.